Job Description

ABRA Collision Repair | Spokane, WA

Compensation: $80,000–$85,000 base + performance bonus at target (total target comp $100,000–$106,000)

About the Shop

We're a growing ABRA-affiliated collision repair center in Spokane, working closely with a full-service dealership network and a strong DRP (direct repair program) base. This is a tight, high-performing crew — an experienced estimator, a dedicated CSR, a highly skilled A-level technician, a painter, and a detailer — and we're looking for a hands-on leader ready to run production, protect our insurer relationships, and grow the team.

The Role

This isn't a desk job. You'll be running the floor as much as you're running the numbers — scheduling production, keeping cycle time tight, coaching the team, and staying directly involved in the shop's day-to-day work. You'll report on shop performance, manage DRP/insurer relationships, and have real input on hiring as we build out the crew (we're actively looking to add a disassembly/reassembly technician to free up our A-tech for higher-value repair work — you'll help shape that hire).

What you'll own:

• Daily production scheduling and workflow across the shop
• Insurer/DRP relationship management and scorecard performance
• Cycle time, gross profit %, and CSI targets
• Coaching and developing a lean, high-performing crew
• Hands-on involvement in estimating and production when the shop needs it

What We're Looking For

• 5+ years of collision repair industry experience, including some time in a leadership or senior estimator role
• Comfort managing DRP/insurer relationships and understanding scorecard metrics
• Willingness to stay hands-on — this is a small-crew shop, and the right person leads from the floor, not just the office
• I-CAR or ASE certification preferred
• Strong communicator who can develop technicians and build a team, not just direct one

What We Offer

• A strong base salary ($80,000–$85,000) plus a performance bonus targeted at 25% of base, tied to gross profit, cycle time, and customer satisfaction — not a flat commission plan
• Real autonomy: you'll run this shop, not just administer someone else's playbook
• A voice in building out the crew as we grow, starting with our next hire
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)

Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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